Customer Support Executive Job in TRANSACT BPO SERVICES INDIA PVT LTD
Customer Support Executive
TRANSACT BPO SERVICES INDIA PVT LTD
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- 15,000 - 25,000 per month
- Full-time
Job Summary
- Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the companys bottom line by problem solving and turning frustrated clients into repeat customers
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