Configuration Librarian Job in Te Connectivity Corporation

TE Connectivity is offering a Configuration Librarian position within its globally acting ITSM Solutions team starting November/December 2020. We are operating a CMDB with several thousands of managed Configuration Items published by ServiceNow Discovery and Microsoft SCCM.
As a Configuration Librarian you will be the custodian and guardian of all master copies of Configuration Items (CIs) registered with Configuration Management in TEs Enterprise CMDB. Primarily you will act within an administration role, focused on ensuring accurate and timely availability of CI information for operational use. You will collaborate tightly with the other Configuration Librarians and the Configuration Manager as well as with the other members of the ITSM Solutions team and the stakeholders of the Configuration management process within a global environment.

Specifically, you take on:

• Maintaining the status and not discoverable informations on CIs
• Adding and maintaining Business Service CIs with their dependencies
• Controlling the receipt, identification, storage, and withdrawal of all supported CIs
• Performing Quick Discoveries and is starting the troubleshooting (level-1) in case of Discovery issues
• Providing information on the status of CIs
• Assisting the Configuration Manager to prepare a Configuration Management Plan
• Accepts and records the receipt of new or revised configurations into the appropriate library
• Archives superseded CIs
• Notifying owners of any changes to their CIs in case they are not involved in the process
• Collecting and retaining information that will assist in the assessment of what CIs are impacted by a Change to a CI
• Identifying and reporting unauthorized changes to the Change Manager
• Assisting in conducting monthly CMDB audits
• Liaises with other databases where CIs are common to other systems.