Executive - Finance Job in Yellow Messenger

Responsibilities:

• Ensure Invoices are correctly raised and issued based on contract terms agreed with the customer
• Take ownership of all billing related queries, supporting all invoicing/billing related functions for external and internal customers
• Liaise with internal departments to resolve any customer disputes quickly, as it may relate to - Incorrect invoicing, Purchase Order, Accounts reconciliation etc.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies.
• Responsible for monitoring and maintaining assigned accounts- Customer query calls, account adjustments, small balance write off and processing credit memos
• Match payments received against invoices for Cash Application Team to offset.
• Upload invoices in customer portal as per the customer requirements.
• Dispute management and handle all kind of disputes related to the invoices.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Ensure healthy Accounts Receivables Aging and on-time collections, DSO Management etc.
• Closely work with various Inter-departmental functions