Technical Support Associate Job in Zs
Technical Support Associate
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
Configure computer hardware and software, as well as troubleshoot related problems. Experience with Microsoft Active Directory, Wireless Networking (client side), MS Teams Telephony IOS, Samsung MDM configuration support Knowledge and experience with PC desktop support functions relative to domain connectivity. Installation and configuration of OS and business application software (i.e. MS Windows 10 / Office 365, Outlook, Internet Explorer, DLP, Backup tools, etc Technical Support tools / Imaging: VNC, VPN / SCCM MacBook configuration, support. Proficiency in VC / AV hardware configuration, troubleshooting and maintenance of board meeting rooms. Web conferencing applications support zoom, skype, WebEx, MS Teams Experience in troubleshooting various forms of software problems (e.g. operating system and application programs) Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management; IT projects as assigned.
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