Customer Support Job in Adapton Global Services
Customer Support
Adapton Global Services
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
Roles and Responsibilities :
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Strong Telephone & Email Etiquette.
- Excellent communication skills(Both English & Hindi)
- Ability to multitask, prioritize, and manage time effectively.
Experience Required :
0 to 5 Years
Vacancy :
2 - 4 Hires
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