BriefCase
BriefCase

Customer Support Job in Black And White Solutions

Customer Support Job

Black And White Solutions 4+ weeks ago
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Job Summary
  • Ensures efficient processing of denials and appeals.
  • Meets cash collection goals by reviewing , analyzing , completing , and submitting appropriate documentation based on payer requirements.
  • Conducts research and provides updates and the current status of collection efforts using the appropriate data management systems.
  • Performs extensive follow - up and collections for third parties , resolving issues that are adversely impacting claims payment.
  • Communicates information and ideas to make system - wide process improvements. Updates data regarding changes and modifications in plan benefits and other contract information relevant to billing or claims follow up and collection processes.
  • Completes special projects as assigned.
  • Serves as a communication link to various departments , external payers or vendors by developing positive relationships with managed care organizations and outside agencies , and clinical areas within the organization.
  • Performs liaison services to both internal and external customers providing assistance in billing , collections and claims resolution.
  • Reviews and responds to correspondence and inquiries generated by third party payers. Provides medical record copies and other pertinent information to the appropriate sources throughout the collection process.
  • Assists with education of internal staff and external customers to bring about the timely , accurate , and cost effective Adjudication of all claims.
Minimum qualification requirement
  • Required - 4 Year skill with 1+ years experience

    • Required - High school or equivalent or higher education

    Experience Required :

    0 to 5 Years

    Vacancy :

    10+ Hires

    Skills Required :

    Good Communication And Self Confidence

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