Customer Support Job in Black And White Solutions
Customer Support Job
Black And White Solutions
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- 16,000 - 40,000 per month
- Full-time
Job Summary
- Ensures efficient processing of denials and appeals.
- Meets cash collection goals by reviewing , analyzing , completing , and submitting appropriate documentation based on payer requirements.
- Conducts research and provides updates and the current status of collection efforts using the appropriate data management systems.
- Performs extensive follow - up and collections for third parties , resolving issues that are adversely impacting claims payment.
- Communicates information and ideas to make system - wide process improvements. Updates data regarding changes and modifications in plan benefits and other contract information relevant to billing or claims follow up and collection processes.
- Completes special projects as assigned.
- Serves as a communication link to various departments , external payers or vendors by developing positive relationships with managed care organizations and outside agencies , and clinical areas within the organization.
- Performs liaison services to both internal and external customers providing assistance in billing , collections and claims resolution.
- Reviews and responds to correspondence and inquiries generated by third party payers. Provides medical record copies and other pertinent information to the appropriate sources throughout the collection process.
- Assists with education of internal staff and external customers to bring about the timely , accurate , and cost effective Adjudication of all claims.
Minimum qualification requirement
Required - 4 Year skill with 1+ years experience
Required - High school or equivalent or higher education
Experience Required :
0 to 5 Years
Vacancy :
10+ Hires
Skills Required :
Good Communication And Self Confidence
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