BPO MNC's - Customer Support Job in Black And White Business Solution

• Huge Openings with TOP BPO MNCs - Customer support - (International Voice ).
• ONE-DAY INTERVIEW PROCESS- IMMEDIATE JOINING.
• IT SHOULD BE FLEXIBLE WITH ROTATIONAL SHIFTS.
• Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
• Shift : Rotational Shifts / UK / US

Job Role

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunities and Implement Process Improvements