BriefCase
BriefCase

It Workforce Enablement Lead Job in Chevron Corporation

It Workforce Enablement Lead

Chevron Corporation 16 hours ago
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Job Summary

IT Workforce Enablement Lead

Location: Bengaluru, India

Company: Chevron

Experience: 7-10 Years

Position Overview

The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders.

Key Responsibilities

  • Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers).
  • Plan and manage IT service changes to align with business requirements.
  • Act as escalation point for operational incidents and service issues.
  • Collaborate with GCC stakeholders and managed service partners.
  • Support events, virtual town halls, and after-hours program coordination.
  • Manage the purchasing and technical inventory, ensuring compliance with security specifications.
  • Provide leadership and technical guidance to the team, assigning tasks and setting goals.
  • Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues.

Key Skills & Qualifications

  • Bachelor's degree in Computer Science, Management Information Systems, or a related field.
  • 7-10 years of IT service support experience in an enterprise environment (+500 users).
  • At least 2 years in a leadership role within IT service delivery.
  • Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems).

Preferred Qualifications

  • Certifications: CISSP, Azure Fundamentals (AZ-900).
  • Experience with GCC or large company IT infrastructure setups.

Benefits

  • Competitive salary and benefits package
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off, including vacation and sick leave
  • Work-life balance with flexible hours

Apply Now

If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team!

Equal Opportunity Statement

Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace.


Qualification :
Bachelor's degree in Computer Science, Management Information Systems, or a related field.
Experience Required :

7 to 10 Years

Vacancy :

2 - 4 Hires

Apply Now
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