Customer Success Executive Job in Finastra

Experience within the Treasury and Capital Markets sector.

Experience with Treasury and Capital Markets software, whether at a bank, consulting company, or software vendor

Ability to interact and demonstrate presence with all levels of stakeholders (from business users to senior levels), whether within Finastra or with the customer.

Ability to work autonomously, take ownership & accountability, while rallying individuals, teams to support customer towards end goal.

Technical and problem-solving skills and ability to understand or recognize root causes of issues.

Exceptional relationship-building capabilities and effective communication, presentation, and interpersonal skills. Ability to challenge, negotiate, influence, and persuade stakeholders especially business users.

Analytical mindset and ability to derive insights from data.

Organizational skills, can prioritize, multi-task and demonstrate adaptability.

Project Management skills including strong reporting capability.