Business Analyst Job in First Advantage

Responsibilities: Addressing project stakeholder requirements and providing effective solutions Assisting team members to gather and define requirements, assisting the Project Manager to scope and estimate timeframes and deliverables Conduct research and analysis of the background screening industry Obtain project requirements using various methods, including but not limited to research, interviews, document and workflow analyses, business process descriptions Conduct research and analysis of regulatory frameworks, industry information, initiatives and trends in order to provide information and advice to project stakeholders and clients Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements Understand various concepts and terminologies, including highly technical content, and express them in a clear and concise manner Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Develop requirement specifications, business cases, functional specifications, process models and transition models Ensure that all documents are written using clear and concise language Client Interface Act as the interface between the client and the Company Act as the internal representative and subject matter expert for client requirements Build and maintain strong relationships with clients and internal stakeholders to enhance business relationships and project delivery Educate and negotiate with the client to match the client s requirements to the service offerings Identify opportunities and propose solutions for issues facing the project stakeholders, whilst guiding the same to minimize service customisations Provide training and other advice and assistance to the client, as required Develop and maintain a comprehensive understanding of the background screening industry, including but not limited to, the history of the industry and its future Planning and Delivery Assist in defining the vision and scope of the assigned projects Conduct assigned project activities in alignment with project timelines and budget Work with internal stakeholders to support and implement solutions in line with project stakeholders requirements Liaise closely with the Project Manager regarding prioritisation and estimation of levels of effort, and risk and cost of implementation Identify issues and risks, ensuring that they are appropriately captured raised and actioned Ensure relevant information is effectively communicated and reported to the Project Manager and the project stakeholders What You May Need to be Successful A tertiary qualification in Business, Information Technology or related discipline with 5+ years experience in Client Services and Operations within a delivery team environment Proven computer skills in Microsoft suite - Excel, Project, Visio, Powerpoint and Word Proven experience working directly with external clients and preparing business cases Strong interpersonal skills with proven ability to build and maintain strong relationships with clients, including international clients Strong Teaming skills with the ability to lead, direct and manage Excellent analytical and research skills with the ability to collect and analyse complex material and data, and present it in accessible formats Proven ability to successfully gather requirements and get results with minimal supervision Previous experience working with system implementation projects a plus High levels of initiative with ability to deal with multiple projects simultaneously with conflicting priorities Exceptional verbal and written communication and strong attention to detail Demonstrated ability to write clearly and succinctly Knowledge of the Background Screening industry would be highly regarded