Telesales Academic Counselor Job in Integrated Resource Management Solutions

Handling counselling via multiple channels including telephone calls, chats, emails and social. In addition, assist in the conversion process of leads generated from different sources, to prospective admission seekers for the courses offered by NMIMS

- Provide comprehensive counselling to the prospect

- Working with telephony and CRM systems

- Log calls and raise tickets and follow up / coordinate with various departments for closing the tickets

- Any other work / responsibility as assigned by the HOD from time to time