BriefCase
BriefCase

Customer Service Executive Job in Machinestation

Customer Service Executive

Machinestation 4+ weeks ago
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Job Summary

Roles & Responsibilities

  • Attending calls from the US customers &help them with their queries.
  • Transferring the calls from the VA system to the respective lead & follow up until the problem is resolved.
  • Identifying the needs/requirements of the customers& act efficiently to resolve it.
  • Making the Inbound & Outbound calls.
  • Maintaining & updating the track record of existing & potential customers.

    • Desired candidate profile

  • Must be willing to work in the US shift timing.
  • A bachelor degree in any field.
  • Proficient in English Language.
  • Excellent interpersonal &communication skills.
  • Previous experience in customer support role.
  • Candidate knowing Spanish will be an add-on advantage.

    • Shift Timing 08:30 Pm to 06:30 Am IST

    If you are applying for this post, please expect interview in-between 08:30 Pm to 11:30 Pm.
    Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires

    Apply Now
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