Customer Relationship Executive Job in Tiara Consultancy
Customer Relationship Executive
- Gurgaon, Haryana
- Not Disclosed
- Full-time
Achieve daily/weekly sales targets basis the floor average
Highly skilled in convincing people to create sales from potential leads
Handle and resolve customer complaints and ensure that they are heard and are engaged with our brand
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information to customers
Process orders, forms, applications and requests
Organize workflow to meet customer timeframes and take ownership and accountability
Direct requests and unresolved issues to the designated resources
Manage customers' accounts and keep records of customer interactions and transactions along with the details of inquiries, comments, complaints and the action taken
Communicate, coordinate and work collaboratively with internal departments
Follow up on customer interactions and provide feedback on the efficiency of the customer service process
Flexible to work on 6 days roster
Preferred - Bachelor's or higher education
Required - Located in Gurgaon
Required - Good command over English, Hindi
0 to 3 Years
5 - 10 Hires
Customer Relation, Customer Support, Customer Care, Customer Service
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