City Business Head B2c Job in Maestro Placement Consultancy Services

Key Result Areas / Key Deliverables

• Achieving the exponential sales & revenue growth objective across segments to build sustainable leadership in markets and segments

• Driving productivity by increasing operational efficiency of people resources

• Building and managing the sales, revenue & realization plans for B2C (Home) segments

• Unconventional and rigorous implementing of productive go-to-market plans

• Driving the business development operations for expansion of the network and execution of BTL marketing actions

• Building and managing the team to deliver the growth and productivity objectives for B2C business segments

• Strengthening execution and geographical business focus in key markets

• Coaching & developing competencies & talent at middle-management and frontline sales organization

• Building and nurturing beneficial partnerships

• Practice & exemplify the organizational values

KEY INTERACTIONS

Internal

Purpose

Product Management

Collaborate with the product team on the go-to-market &

assist with market insights for development of new products

and pricing actions

Marketing &

Participate in building & executing go-to-market plans, product

Communication

positioning, marketing communication and demand

generation

Network Planning &

Aligning the business goals with the network expansion and

Projects

planning priorities and supporting for faster rollout

Business & Quality

Review and audit of processes

Excellence

Developing customer centric process environment

I&FR

Coordination of with the I&FR teams to achieve the business

objectives

Customer Service &

Aligning the priorities for customer experience and support

NOC

actions

O&M

Collaborating with the teams for better network performance

RAD

Aligning for revenue enhancement opportunities and

countering revenue leakages

External

Purpose

Customers

Enhancing the NPS for the key customer segments and

revenue enhancement

Channel Partners

Building and managing a strong channel network in the region

Alliance Partners

Building and managing beneficial alliance partnerships

Marketing Partners

Aligning the business objectives and delivering productivity

from marketing actions

Real estate / local

Strategic liaison for development and management of

bodies

strategic assets

Knowledge & Skills

• Good understanding of direct & channel sales, customer life cycle, marketing operations and business development Opportunity

• Business understanding of telecom and data business for B2C segments

• Commercial acumen for informed decision making

• Relationship management for building beneficial Relationship

• Leadership acumen to manage change and continuity

• People Management ability to build and develop the team and manage internal & external interactions

• Unconventional execution for timely, productive and effective implementation of the plans