Engineer - Production Support Job in Paycraft Solutions
Engineer - Production Support
Paycraft Solutions
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Job title:Engineer - Production Support
Years of Experience:Minimum 1 year
Education Required:BE or B Tech or Equivalent
Roles and Responsibilities:
- Daily Operational activities, server and transaction monitoring.
- Proper issue reporting and tracking in ticketing tool.
- Proper intra-team communication about issue closure, handover etc.
- To meet SLA for issues and following escalation matrix.
- Fulfilment of data or report requested by client.
- Responsive on emails and calls and ensure timely actions with minimum escalations.
Special skills:
- Unix /Linux
- SQL/ PLSQL, Oracle & Software Testing
- Basic programming skills on Java / C++
- Good oral and written communication
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