Orm Specialist Job in Social Panga

ORM Specialist (2-4 years)

Full Time Marketing

Whats it About:

Do you want to sell sugar water for the rest of your life, or do you want to come with me and change the world? This is what Steve Jobs said to John Sculley, then Pepsi CEO, to lure him into Apple. Today, Apple happens to be the most profitable company in the world.

Here s Team Social Panga asking you Do you want to work in a regular 9 to 5 job in the background, or do you want to work with passionate people in an exciting work environment and change the world of social media marketing?

We are currently seeking a Paid Media Lead to focus on developing cross-channel digital media strategies and managing and optimizing media efforts on an ongoing basis across all digital channels including paid search, display, and social.

Key Responsibilities:

• Real time tracking of social media comments & messages.
• Responding to Customers Queries and Complaints.
• Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content fast thinking.
• Individual who can create content on a variety of complaints, queries or request.
• Understand the customer and draft a response accordingly.
• Maintaining Daily Reports. Taking care of all deliveries of the client as per SLA.

Must Have:

• 2-4 years of hands on experience in response and crisis management
• Excellent knowledge of different response management and analytics tools
• The ability to collect and analyze data volumes to derive the right insights.
• Excellent written and verbal communication skills in English.
• Strong grammatical knowledge and keen attention to detail.
• Strong research skills.
• Team worker, good time management, proficient with MS Office and good knowledge about Social Media Platforms.