Customer Relationship Management Job in Xrbia

Required Candidate Profile

• Preferred from Real Estate background.
• Good Communication is a must.
• Should have knowledge/ skill to work on CRM systems or SAP and should be good on excel and power points

Job Description

• Will be one point of contact with the customer, responsible for agreement, collection and follow up with the clients forpayment as per plan.
• Coordinate with clients and internally for timely ATS/Sale Deed Execution
• Responsible for End-to-End CRM activities from Sales Bookings to Documentation and Handover of Units to clients
• Responsible for ensuring timely resolution of customer queries and complaints and maintaining a proper mechanism to controlthe same
• Coordinate with internal departments for quick and timely resolutions of all kinds of customer requests
• Ensure necessary actions are taken to keep outstanding under control
• Communication with customers over the mail and phone
• Coordinate with bankers for loan coordination and timely payments