BriefCase
BriefCase

Technical Support Engineer I Job in Cerner Corporation.

Technical Support Engineer I

Cerner Corporation. 4+ weeks ago
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Job Summary

Job Description

Cerner is excited to hire the Technical Support Engineer I. As Technical support engineer I, you will be responsible to monitor system and application alarms through the Cerner Alert monitoring tool. You will work on the Front end (Windows server), Back end (UNIX-based servers), Middleware, and Database of client systems. You will proactively acknowledge the alarm. along with troubleshooting the alarm as per the standard process and procedures. You will also escalate and report the service/system outages to the next level of Associates or Tech Leads on a need basis. You will also document and close alarms on incident closure. You will get the opportunity to participate in problem management to identify recurring alarms.

Working Environment

Onsite:NoRelocation AssistanceOffered

This position offers anOnsiteworking environment. Meaning you will primarily work in a Cerner office or client site. If your current geographical location requires relocating, Cerner willnot offerrelocation assistance to the specified location.#LI-Onsite

Qualifications

  • At least 4 years total combined related work experience and completed higher education, including:
    • Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related field, or equivalent relevant work experience
Preferred Qualifications
  • At least 1 year of experience in a Technical Support role.
Experience Required :

Minimum 4 Years

Vacancy :

2 - 4 Hires

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