Product Specialist Intern Job in Cloudsek

Job Title: Product Specialist Intern Cybersecurity

Location: Bengaluru, Karnataka, India

Internship Duration: 3 Months | Full-Time

About CloudSEK

CloudSEK is a cutting-edge AI-powered cybersecurity company that s revolutionizing the way digital threats are detected and mitigated in real-time. Founded in 2015 and headquartered in Singapore, we are committed to developing the fastest, most reliable AI and ML technology to identify, analyze, and resolve cyber threats.

Our product suite includes:

• XVigil: Digital Risk Protection and Threat Intelligence Platform
• BeVigil: Attack Surface Monitoring and Threat Detection Tool
• SVigil: Contextual AI for Software Supply Chain Risk Management

With rapid global expansion, including operations in India, Southeast Asia, and the Americas, CloudSEK has received accolades such as:

• NASSCOM-DSCI Excellence Award for Security Product Company of the Year
• NetApp Excellerator s Best Growth Strategy Award
• Series A funding of $7M to fuel growth and innovation

Join us as we continue to redefine digital risk management!

About the Role: Product Specialist Intern

We are looking for enthusiastic Product Specialist Interns who are eager to learn and contribute to the cybersecurity space. If you have a passion for technology, client communication, and problem-solving, this is an excellent opportunity for you! As a Product Specialist Intern at CloudSEK, you will play a crucial role in supporting clients and helping them make the most of our cybersecurity products.

Key Responsibilities

• Client Support & Communication: Act as the first point of contact for clients with product-related queries and issues. Provide assistance via email, phone, and online presentations.
• Troubleshooting & Issue Resolution: Identify, document, and troubleshoot customer issues, providing timely solutions or escalating to the relevant teams.
• Ownership & Accountability: Take ownership of client issues, ensuring they are resolved efficiently and follow through with the internal teams for prompt resolution.
• Process & Compliance Tracking: Ensure all processes are followed, and compliance standards are maintained.
• Product Knowledge & Updates: Stay updated on the latest cybersecurity trends, technologies, and product developments to better assist clients.

Skills & Qualifications

• B.Tech Final Year Engineering students with a focus on Computer Science, Information Technology, or similar fields.
• Excellent verbal and written communication skills in English.
• Strong problem-solving capabilities and a keen interest in learning new technologies.
• Self-driven, with the ability to work independently in a fast-paced startup environment.
• Basic knowledge of CRM software and MS Office is a plus.
• Interest in Cybersecurity is a plus, but not mandatory.

Why CloudSEK?

At CloudSEK, we believe in providing an environment where you can learn, grow, and develop your skills. As an intern, you will:

• Flexible working hours to promote work-life balance
• Access to free food, unlimited snacks, and beverages in the office
• Engage in team bonding activities, games, and music sessions we love to unwind together!
• A chance to work in an innovative, fast-paced startup culture that encourages creativity and learning

Ready to Kickstart Your Cybersecurity Career?

If you're passionate about technology, client success, and want to contribute to the world of digital risk protection, CloudSEK is the place for you. Apply now for the Product Specialist Internship and gain hands-on experience with cutting-edge cybersecurity technologies!