Customer Success Manager Job in Conviva

Customer Success Manager

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Job Summary
  • Minimum of 6+ years of experience in customer/account management at a leading technology company
  • Must be experienced in the domain of Observability and Monitoring.
  • Strong technical background and sales/customer orientation
  • Strong ability to correlate technical concepts & features with business needs
  • Ability to learn and adapt quickly in a high-growth, dynamic environment
  • Previous experience of observability tools (infrastructure, application, web or mobile, user experience)
  • Experience effectively running large, sophisticated, global customer engagements throughout different stages of their lifecycle, with a focus on customer success
  • Must be able to grasp the key drivers of the business, be comfortable with multi-tasking and have the ability to independently prioritize tasks given business drivers
  • Be able to travel to customer as needed
  • Conviva is requiring employees to be in the office per applicable policy
Experience Required :

Minimum 6 Years

Vacancy :

2 - 4 Hires

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