Itsm Track Associate Engineer Job in Hexaware Technologies Ltd

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Job Skills

ServiceNow Developer, ITSM Platform, IMS ITSM

Description

Job Description

Role

ServiceNow Developer

Responsibilities

Experienced in implementation of ITSM solution using industry best practices

Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

Good experience of Service Portal and widget creation

Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

Knowledge of Authentication via Auth 2.0, certificates and Mid Server

Implemented ServiceNow project in Domain separated instance

Good knowledge of MID Server installation and management

Experience of custom applications development

Experience of LDAP/Active Directory/SSO implementation

Experience of Orchestration use case implementation

Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

Knowledge of Flow Designer, Integration Hub

Worked on CSM, HRSD, GRC, ITBM

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Review existing set up and provide best practice recommendations in line with the OEM

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred

The Role offers

An outstanding opportunity to re-imagine, redesign, and apply technology to add value to the business and operations

High visibility, opportunity to interact with multiple groups within the organization, technology vendors and implementation partners

Essential Skills

2 years of experience with ServiceNow required

2 years of experience with IT Industry required

Certification as ServiceNow System certified administration

CIS-ITSM, Certified Application developer

ITIL Foundations certification is preferred

Essential Qualification

Bachelor s degree or equivalent combination of education and experience