Growth Account Executive - Sme B2b Pg Job in Phonepe
Growth Account Executive - Sme B2b Pg
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Desired Skills and Experience 2-3 years of account manager experience in SaaS or in a B2B setup with the capability to cross & up-sell. Experience in the payment industry or ecommerce would be an advantage. Can communicate effectively and persuasively with a high number of merchants (clients) each day Self-motivated and result oriented personality. Strong interpersonal skills and an ability to build rapport with merchants. Should know how to use basic excel and possess attention to details Role Grow the business with merchants by effectively playing the role of their account managers Maintain high transaction rates with merchants and take-up merchant engagement initiatives to avoid merchant inactivity Cross-sell / up-sell related products present in the organization to existing merchants Keep an eye on various competition solutions/products being offered in the market . Resolve merchant issues, queries and tickets by liaising with relevant stakeholder teams Liaise with merchants to execute internal compliance and operational requirements Maintain a comprehensive record of account management and sales actions within the CRM and associated systems Escalate effectively and immediately, when faced with internal blockers PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy
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