It Support Engineer Job in Platform9 Systems, Inc.

Position Summary: We are looking for an awesome IT System Administrator for our Pune office in India. The selected individual will own our IT in India. This is an opportunity to be part of a team that's building a platform for engineers like you to manage large private clouds. This role is crucial to the next phase of growth for the company. Roles & Responsibilities: Passionate for documentation and automation. We have a strong culture of replacing manual processes with repeatable automation Broad understanding of and experience with managing corporate network and office setup and network Able to put in place IT best practices like procuring hardware, user provisioning/management and configuration management Experience with managing and optimizing office infrastructure spending and tracking OKRs or similar metrics. Familiarity with configuration and management of Layer 2/Layer 3 physical network infrastructure Practical experience in compliance business practices like PCI/SOC 2 Familiarity in network management, DNS management, switch configuration, VLAN, security and best practices, VPN access, QoS, variety of protocols, and internet connectivity, Office WiFi management Familiar with Apple HW, setup and management. A positive attitude ( Can do! ) and an ability to work with multiple competing demands on your time End-to-end support our Pune office s users community Familiar with ticketing systems - JIRA, Zendesk, Salesforce, Confluence, others. Preferred Skills & Qualifications: 3 to 6 years of experience as an IT support engineer Experience with Linux administration (CentOS and Ubuntu preferred) Experience with Google Suite of tools, MS Office tools, Comfortable with industry standard practices related to security Experience with alerting systems, monitoring tools and performance metric-gathering tools Knowledge of OpenStack, KVM, VMware or Docker are desirable Benefits and Perks: Employees today are looking for companies that truly care and recognise their whole person. Platform9 s benefits and perks have been carefully designed to ensure that we take care of an employee's emotions and physical well being. Many of our benefits extend to families, who form a significant part of our well-being at work Please note, benefits change by country. Competitive Compensation and Equity Medical Healthcare for you and your family Generous Time Off Programs & Annual year end Shutdown Hybrid Work Model Wellness Benefits Professional Development/ Global certifications Reward and Recognition Programs Team Building Activities Hackathon Company Wide Programs