Ivr Software Engineeer Job in Rdalabs

Ivr Software Engineeer

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Job Summary
  • Bachelor s degree in Computer Science, Management Information Systems, or some related area
  • 5+ years of professional experience in a related field with increasing responsibility
  • 5+ years of software design, development and implementation
  • 5+ years of Java development experience
  • Experience in agile development
  • Ability to analyze complex business problems, propose effective solutions and understand and apply business vision and direction
  • Ability to communicate effectively both orally and in writing to management, team members, business and technology professionals
  • Ability to work in a fast-paced environment
  • Team player
  • Great attitude
  • Experience in designing contact center development solutions, including integrating with ICM, telephony components, and with back-end business applications
  • Experience with Cisco CVP or similar IVR call flow development
  • Knowledge of Speech Recognition technology, preferably Nuance
    • Experience with Natural Language Speech IVRs
  • Experience with telephony integration development
  • Experience with Voice User Interface (VUI) design and caller usability
  • Experience in speech grammar development
  • Experience in designing reporting solutions
  • Experience in JavaScript
Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

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