Assistant Manager Operations Job in The Hive

Operations management:

• Ensure that The Hive center is fully operational, and all required systems / processes are running smoothly, efficiently delivering bestin-class service to clients / tenants
• Property and engineering operations management including fire & life safety, high-side & low-side equipment maintenance, landscaping, managing statutory and other compliances
• Monitor vendor staffing, inventory management, and preventative maintenance plans to ensure minimal down-time and adherence to established service delivery standards
• Coordinate IT systems setup and operations with the central technology team, and monitor spaces usage / access control

Vendor management:

• Outsourced facility management vendor evaluation, recommendation and onboarding (security, housekeeping, technical services etc.)
• Manage, review and evaluate ongoing performance of outsourced vendors & suppliers

General:

• Coordinate and liaise with landlord team to set-up and monitor operational processes including security protocols, guest registration, HVAC policies, fire & life safety and lease deed compliances related to technical aspects
• Take hand-over of completed space from projects team and manage de-snagging / rectification process

Qualifications:

• Bachelors equivalent degree in Engineering (in mechanical, civil or electrical field)

Experience:

• At least 4 years of experience in similar operational roles in flexible office spaces, office parks, hospitality, or property management

Skill Sets Expected:

• Strong technical knowledge of building systems / equipment and troubleshooting capabilities
• Ability to work independently under minimal supervision
• Proactive attitude to plan preventive maintenance and high-quality operations/product delivery to clients
• Ability to manage relationships with internal teams and external vendors
• Good communication and organizational skills

Compensation:

• Competitive Fixed Compensation + Discretionary Performance Bonus