Project Manager Job in Verloop Web

Verloop is looking for an enthusiastic and self-driven individual who is passionate to work at a fast-growing start-up and can handle chaotic situations at times. We are in the business of selling core-tech machine learning products to non-tech users.

This is a great opportunity to join a team of superstars where your passion and desire to succeed will be rewarded with significant career transformation. The ideal candidate will have a proven track record of overachieving in a fast-paced dynamic environment.

Responsibilities:

• Work with the Customer Success team on the deployment & continuous improvements of chatbots

• Design solutions for clients that solve their business goals

• Work with clients from requirement gathering, dependency identification, and closure along with the documentation required at different stages of the project

• Work with multiple stakeholders, both internal and external, to ensure the projects are delivered on time

• Clearly communicate project deliverables, timelines, status, and dependencies on a regular basis

• Provide clear direction to the Implementation team on the bot's scope and run scrums and sprints with them

• Plan out a development roadmap for the implementation engineers

• Provide relevant insights to the Product team for further improvement

• Find Upsell opportunities with the Customer Success team and make the proposals as required
  
  

Requirements

• 1 to 3 years of Experience in Customer-facing roles, managing multiple geography customers.

• Previous experience in Services IT, Consumer Products, SaaS, etc.

• Technical prowess and have the ability to quickly grasp complex technical concepts, making them easily understandable to a variety of end-users. Understanding of platforms like Voice, Chatbots, Android, iOS, Web, etc.

• Strong problem solving and analytical skills

• Self-driven, Multi-tasker, Comfortable with a fast-paced environment

• Able to adjust in a dynamic environment