Customer Relationship Management Job in ResourcePro

CRM Executive responsibilities

Your typical duties will include:

• They are planning and delivering CRM strategies across the organization to retain existing customers, increase brand loyalty, and expand the company brand.
• Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
• Make sure the customer database is correctly segmented for targeted marketing activities.
• Collaborating with other departments ensures the CRM strategy works well for every aspect of the business.
• The development of testing strategies guarantees the most efficient approach for the organization and its customers.
• They are coming up with creative ideas, preparing proposals, overseeing the production process &execution, and reporting the results to the relevant people.